30-day money back guarantee and returns

30-day money back guarantee

Mr. Lulu understands. It is not always easy to shop skincare products when you have not tried them in-person before.

With the 30-day money back guarantee, we want you to feel confident. If you’re not completely satisfied with your order, follow the return instructions below within 30 days from the date of purchase to receive a full refund*. The only thing is that the product must be returned 2/3 full or more.

  1. Email therealmrlulu@gmail.com with your name and order number from the order confirmation email.
  2. Mr. Lulu will issue a complimentary return shipping label and email it to you. Return address: 815 W 10th street, Claremont CA.
  3. If possible, place the products in their original box so they can travel safely. 
  4. Stick the return shipping label, seal the box and drop it off at the nearest USPS office.
  5. The refund will be processed within 10 days after reception of the parcel.


What happens if a product arrives damaged?

Simply take a photo of the damaged product in the shipper within the 4 days of reception, and send it to Mr. Lulu.

We will send you a new one right away.


*The Original shipping cost cannot be refunded. Complimentary shipping labels only available in the US.
★ Reviews

What people say

74 reviews
Best routine ever

I love these products and how they work together. My skin feels amazing, and it looks so bright and heathy.

Very effective skincare routine

I have tried this set of 4 products for a month and I am absolutely amazed by the results.
My skin has sun damage and is prone to some break outs.
I have seen real improvements in everything. The sun damage seems to be brighter and smaller. I also have less break outs.
People are commenting on how good my skin looks, and I am simply so excited!

My skin looks so good every time I use it

This product is like a facial in a bottle. It makes my skin looks so bright and smooth instantly.
I have been using it for a few weeks, and can also see how it helps with some of my dark spots. I look forward to keep using it.
I am obsessed with the Mr. Lulu products!!

Such an incredible product!

This product is amazing. I have been using Mr. Lulu products for 6 months and saw great improvements in my skin.
Since I added this product a month ago, I can see how my dark spots are reducing even more.
Plus it makes my skin feel so soft after. I have never experienced anything like this. WOW

Love this!

I'm really impressed with this scrub! I love that way it activates and foams up. The texture is fantastic, not too rough. My skin felt so incredible soft after using it! I highly recommend it!